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NetID Lock Requests

The ability to lock NetID accounts is restricted to authorized personnel. Units requesting access to this ability will need to contact the Identity Security team and provide authorization from their supervisor, and if there is an approved business justification (criteria not published here), access will be granted.

Requesting A Lock​

To request an account be locked immediately, it should be under one of the following scenarios:

  1. There is an active security incident and the NetID is being used for malicious activity
  2. A bug has caused the NetID to remain active without a valid university affiliation
  3. The NetID belongs to a person whose employment was terminated and the department wishes to restrict access immediately

In the case of an active security incident, NetID lock requests can be directed to security@tamu.edu. NetID lock requests related to a termination event can be directed to identity@tamu.edu.

Criteria​

  • Scenario 1: Security Operations or Incident & Operations Center personnel should take this action.
  • Scenario 2: Identity Security team members should address the issue.
  • Scenario 3: Identity Security or Security Operations will lock the account only with authorization from the immediate supervisor, department head or HR representative.