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Third Party Mailer Requests

A third party mailer is any service that sends messages on behalf of the tamu.edu domain or a subdomain. These include:

  • Email sent from third party mailers (marketing platforms like MailChimp and SendGrid)
  • Email sent directly from cloud applications (SaaS providers, AmazonSES, etc)
  • Email sent externally that does not traverse approved email gateways

In order for to prevent fraudulent practices and ensure that messages make it to the recipient's inbox, email security protocols will need to be implemented. All messages from third-party mailers will will need to pass DMARC and sign messages using a DKIM signature. For more information see Email Authentication Protocols.

Requesting a third party mailer​

To request that a third party mailer be configured for the tamu.edu domain or subdomain:

  1. Choose a third party mailer and fill out the instructions provided by the vendor to setup the account and request the needed DNS changes.
  2. Fill out this Google Form
  3. A ticket will be created
  4. The ticket will be reviewed and routed to the following individuals for approval
    • Domain Owner
    • Technical Representative
    • Marketing Representative
    • Cloud and Platform Security
  5. If approved, the ticket will be routed to the Infoblox team to fulfill the request.
  6. Once completed, you will be notified that your request has been fulfilled.

If you have questions or need help, please feel free to reach out to cloudsecurity@tamu.edu for assistance.

warning

If you use a third-party service that sends messages on behalf of the tamu.edu domain or a subdomain, you should verify your compliance with the provided tools.

You can use the DMARC Check Website to check your DMARC compliance.

For more information, see the DMARC Check and DMARC Report pages.